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Labay/Summers is an air / sea
FREIGHT FORWARDER.
The GENERAL DEFINITION of a Freight Forwarder is relatively simple:
" One who forwards freight from one point to another point. "
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But anyone involved in international trade or transportation for any length of time knows ........ there are freight forwarders and THEN ........ there are FREIGHT FORWARDERS. |
Labay/Summers is a FREIGHT FORWARDER.
MOST UNFORTUNATELY, EXPORTERS / SHIPPERS ARE
FREQUENTLY EXPOSED TO THE SAME PROBLEMS
OVER AND OVER
WITH
" freight forwarders ".
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- Lack of prompt responses on quotation requests - OR - - Missed flights or sailings on shipments - OR - - Failure to negotiate competitive air or sea freight rates - OR - - Misdelivered or misrouted cargo - OR - - Miscalculation of air or sea freight rates - OR - - Overbilling on inland, air or sea freight costs - OR - - Failure to insure cargo or arrange adequate coverage - OR - - Sloppy or untimely distribution of documents - OR - - Late presentation of documents on Letters of Credit - OR - - Failure to properly legalize documents. |
We could go ON AND ON with the various PROBLEM AREAS
but we are certain exporter / shipper visitors are ALREADY
PAINFULLY AWARE of the almost endless possibilities.
At Labay/Summers, we are not about to say we are perfect !
| But we DO WISH TO SAY the management and staff of our company make EVERY EFFORT on EVERY SHIPMENT to provide a HIGHLY PROFESSIONAL level of services while continually concentrating on NOT making mistakes. |
We are FULLY DEDICATED to doing a GOOD JOB for our clients !
We make EVERY EFFORT TO AVOID MISTAKES
because we simply don't need the headaches and, MORE IMPORTANTLY,
we RESPECT and VALUE our clients.
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The Labay/Summers management and staff deeply treasure the fact many of our wonderful clients have been with us for OVER A QUARTER CENTURY ........and there is obviously a very good reason. HAVING SAID THAT ..............! ( HERE COMES THE SALES PITCH !! ) |
